Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website located at kelvarahealth.com (the "Site") and your purchase of products from Kelvara Health ("Kelvara," "we," "us," or "our"), operated by Kelvara.

By accessing the Site, placing an order, or creating an account, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Site or place an order.

We may update these Terms from time to time. Changes take effect when posted to this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

You must be at least 18 years old and able to form a legally binding contract to purchase from us. By placing an order, you represent that you meet these requirements and that the information you provide is accurate and complete.

Kelvara products are dietary supplements, not drugs, and are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the U.S. Food and Drug Administration (FDA).

Information on the Site is provided for general educational purposes only and is not medical advice. It is not a substitute for consultation with a qualified healthcare provider. Consult your physician before using any supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or are under 18. Discontinue use and seek medical attention if you experience an adverse reaction.

You use our products at your own discretion and risk, and you are responsible for determining whether a product is appropriate for you.

We make reasonable efforts to describe our products and display prices accurately, but we do not warrant that product descriptions, ingredient information, images, or pricing are error-free. Product images are for illustration and may differ slightly from the item delivered.

All prices are in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors, limit order quantities, and refuse or cancel any order, including after an order has been placed, if we suspect an error or fraud. If we cancel an order you have already paid for, we will issue a refund for that order.

Promotional offers, discount codes, and bundle pricing are subject to the specific terms stated at the time of the offer and may be modified or discontinued at any time. Unless expressly stated otherwise, discount codes and automatic promotions cannot be combined with one another. Promotions have no cash value and apply only to qualifying orders placed during the promotional period.

Checkout and payment processing are handled by Shopify and its payment providers. By submitting an order, you authorize us (through our payment processor) to charge your selected payment method for the total order amount, including applicable taxes and shipping. We do not store full payment card details on our servers.

An order confirmation does not constitute our acceptance of your order; acceptance occurs when we ship the product. Title and risk of loss pass to you upon delivery to the carrier.

We ship within the United States. Estimated delivery times are estimates only and are not guaranteed. We are not responsible for carrier delays, lost or stolen packages after delivery confirmation, or delays caused by incorrect shipping information you provided.

Free shipping applies to qualifying orders at or above the threshold stated on the Site at the time of purchase.

If you enroll in a subscription ("Subscribe & Save") plan, please read this section carefully. By enrolling, you authorize Kelvara to automatically charge your payment method on a recurring basis at the interval and price disclosed at the time of enrollment, until you cancel.

• Recurring billing. Your subscription renews automatically. Each renewal order will be charged to your payment method on file at the then-current subscription price, plus applicable taxes and shipping, unless you cancel before the renewal date.
• Discount. The subscription discount disclosed at enrollment applies to recurring orders and may be changed prospectively with notice. The discount does not apply retroactively to past orders.
• Cancellation. You may cancel your subscription at any time, with no cancellation fee, through your account dashboard or by contacting us at Kelvara@kelvarahealth.com. To avoid being charged for the next cycle, you must cancel before that cycle's renewal/processing date. Cancellation stops future renewals; it does not refund an order that has already been processed or shipped, except as provided under our money-back guarantee in Section 9.
• Price changes. We will notify you in advance of any change to your recurring subscription price, and you may cancel before the change takes effect.
• Updating your plan. You are responsible for keeping your payment and shipping information current.

We stand behind our products with a 60-day money-back guarantee. If you are not satisfied, email us at Kelvara@kelvarahealth.com within 60 days of your delivery date to request a refund. No product return is required — simply contact us with your order details.

• Refunds are issued to the original payment method.
• The guarantee applies to the purchase price of the product, excluding original shipping, on any order.
• We reserve the right to decline refund requests we reasonably believe are fraudulent or abusive (for example, repeated refund requests across multiple orders or accounts).

This guarantee is in addition to, and does not limit, any rights you may have under applicable consumer-protection law.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

You agree not to: use the Site for any unlawful purpose; attempt to gain unauthorized access to the Site or its systems; interfere with the Site's operation; scrape, harvest, or collect data from the Site without permission; or submit false, misleading, or fraudulent information, including in orders, reviews, or refund requests.

The Site and its content — including the Kelvara name, logo, text, graphics, product imagery, and design — are owned by us or our licensors and are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission.

If you submit a review, photo, testimonial, or other content, you represent that it is your own genuine, truthful experience and that you have the right to share it. We do not pay for, fabricate, or alter the substance of customer reviews. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce it in connection with our marketing of the products. We may decline to publish, or remove, any submission at our discretion.

The Site may link to third-party websites or rely on third-party services (such as payment, shipping, fulfillment, analytics, and email providers). We are not responsible for the content, policies, or practices of third parties, and your use of those services is governed by their own terms.

To the fullest extent permitted by law, the Site and products are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free. This section does not exclude warranties that cannot be excluded under applicable law.

To the fullest extent permitted by law, Kelvara and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of or relating to your use of the Site or products. Our total aggregate liability for any claim relating to the Site or a product will not exceed the amount you paid for the product giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

You agree to indemnify and hold harmless Kelvara from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Site, your violation of these Terms, or your violation of any law or third-party right.

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules. You agree that any dispute will be resolved in the state or federal courts located in New Jersey.

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with the Privacy Policy and any policies referenced at checkout, constitute the entire agreement between you and us regarding the Site and your purchases.

Questions about these Terms? Contact us at: